PRIVACY STATEMENT
The information collected by Waterproof.com LLC is for internal use only.
All information is private… No information will be used to contact you, sold or given out.
1. WARRANTY
Waterproof.com LLC are warranted to be free from defects in workmanship and material for a period of one year from the date of purchase by the original buyer and any products which are defective in workmanship or material will be repaired or replaced at the option of Waterproof.com LLC., at no charge to the Buyer. The obligation of the seller Waterproof.com LLC. hereunder shall be limited solely to repair or replacement of products that fall within the foregoing limitations, and shall be conditioned upon receipt of written notice of any alleged defects or deficiency promptly after discovery and within the one year Warranty period. The Warranty contained herein shall not apply to any product that has been damaged or has been altered in any way or which has been subjected to misuse, negligence or accident. The warranty does not apply to color match or color retention. Waterproof.com LLC. MAKES NO WARRANTY AS TO FITNESS OF IT’S PRODUCTS FOR SPECIFIC APPLICATIONS BY THE BUYER NOR AS TO PERIOD OF SERVICE UNLESS THE WATERPROOF.COM LLC. SPECIFICALLY AGREES OTHERWISE IN WRITING AFTER THE PROPOSED USAGE HAS BEEN MADE KNOWN TO IT. THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE.
2. LIMITATION OF LIABILITY
THE WATERPROOF.COM LLC., SHALL IN NO EVENT BE LIABLE FOR LOSS OF PROFITS, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES.
3. RETURN POLICY
Return your items within 10 days of delivery for a full refund (no restocking fee) on all items returned in new and unused condition. After 10 days, a 20% restocking fee applies and the SealOnce Adhesive is non-refundable. We offer refunds on orders up to 90 days of purchase date. We do not provide return shipping. Please select the carrier of your choice – UPS, Fedex or USPS. Ship returning items along with a copy of your invoice or emailed order confirmation via the shipper of your choice within 90 days of purchase date. Your return will be processed as per our terms back to the credit card the order was processed with. Please note, shipping costs are non-refundable. Waterproof.com LLC reserves the right to reject sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received. Returns over 10 days from delivery date are subject to a 20% restocking fee and the SealOnce Adhesive is non-refundable.
4. CANADIAN SHIPPING
Receiver is responsible to pay additional boarder shipping charges, customs duty, tariff, exchange rate, entry prep fee, disbursement fee, brokerage GST, VAT imposed on your shipment and/or any other fees collected from the shipper for delivery to Canada.
5. FREE SHIPPING
*Free shipping on SealOnce Basement System items totaling $300 or more. Cannot be applied to previous purchases and cannot be redeemed for cash. Valid on orders shipping to the continental U.S. Return requests must be made in accordance with our return policy. Terms are subject to change.
*Free shipping on $50 or more from the UnderGround Downspout category. Cannot be applied to previous purchases and cannot be redeemed for cash. Valid on orders shipping to the continental U.S. Return requests must be made in accordance with our return policy. Terms are subject to change.
*Member’s Free Shipping offer is available when you purchase $1500 or more of our exclusive product lines, which include the Fast Track, Drain Main, Drain-Eze, Water X-Tract and Rim-Skirt. Cannot be applied to previous purchases and cannot be redeemed for cash. Valid on orders shipping to the continental U.S. Return requests must be made in accordance with our return policy. Terms are subject to change.
6. EXPEDITED SHIPPING
We do not guarantee UPS shipping times. We do not guarantee same day shipping service, however we strive to process and ship orders the same day as placed. We do not ship on Saturdays or Sundays. If you place your order before 9 a.m. Monday through Friday, we should be able to process and shipping your order the same day, but it is not a guarantee. Please call us with any questions at (651) 644-2000. Thank you.