Terms of Service

PRIVACY STATEMENT
The information collected by Waterproof.com LLC is for internal use only.
All information is private… No information will be used to contact you, sold or given out.

1. WARRANTY

Basement Water Control Products are warranted to be free from defects in workmanship and material for a period of one year from the date of purchase by the original buyer and any products which are defective in workmanship or material will be repaired or replaced at the option of Waterproof.com LLC., at no charge to the Buyer. The obligation of the seller Waterproof.com LLC. hereunder shall be limited solely to repair or replacement of products that fall within the foregoing limitations, and shall be conditioned upon receipt of written notice of any alleged defects or deficiency promptly after discovery and within the one year Warranty period. The Warranty contained herein shall not apply to any product that has been damaged or has been altered in any way or which has been subjected to misuse, negligence or accident. The warranty does not apply to color match or color retention.
Waterproof.com LLC. MAKES NO WARRANTY AS TO FITNESS OF IT’S PRODUCTS FOR SPECIFIC APPLICATIONS BY THE BUYER NOR AS TO PERIOD OF SERVICE UNLESS THE WATERPROOF.COM LLC. SPECIFICALLY AGREES OTHERWISE IN WRITING AFTER THE PROPOSED USAGE HAS BEEN MADE KNOWN TO IT. THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE.

2. LIMITATION OF LIABILITY

THE WATERPROOF.COM LLC., SHALL IN NO EVENT BE LIABLE FOR LOSS OF PROFITS, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES.

3. RETURN POLICY

Returned items shipped back to 132 Albert Street North, Saint Paul, MN 55104
Items must be returned within 90 days of date of purchase excluding SealOnce Adhesive.
SealOnce Adhesive is the only item that is non-returnable… All returns are subject to a 20% re-stocking charge. Items must be returned in useable condition. Credit applied to your credit card.

4. CANADIAN SHIPPING

Receiver is responsible to pay additional boarder shipping charges, customs duty, tariff, exchange rate, entry prep fee, disbursement fee, brokerage GST, VAT imposed on your shipment and/or any other fees collected from the shipper for delivery to Canada.

5. FREE SHIPPING

*Free shipping on SealOnce Basement System items totaling $225 or more. Cannot be applied to previous purchases and cannot be redeemed for cash. Valid on orders shipping to the continental U.S. Return requests must be made in accordance with our return policy. Terms are subject to change.

*Member’s Free Shipping offer is available when you purchase $1000 or more of our exclusive product lines, which include the Fast Track, Drain Main, Drain-Eze, Water X-Tract and Rim-Skirt.

6. EXPEDITED SHIPPING

We do not guarantee UPS shipping times. We do not guarantee same day shipping service, however we strive to process and ship orders the same day as placed. We do not ship on Saturdays or Sundays. If you place your order before 9 a.m. Monday through Friday, we should be able to process and shipping your order the same day, but it is not a guarantee. Please call us with any questions at (651) 644-2000. Thank you.