Need Help?

With over 30 years in the basement waterproofing industry we are here to help! If you have additional questions please call us at (651) 644-2000.

Can I purchase your products at a store near me?

All of our products are sold factory-direct from our company website – Waterproof.com. We do not have any retail locations. If you live near the Twin Cities you can place a will call order over the phone at 651-644-2000 to pick up at our St. Paul, Minnesota distribution center.

How long will take to receive my order?

Generally, orders are shipped the same day if placed before about noon Central time. Once your order has been shipped, you’ll receive an email from UPS containing your tracking number. To view transit times from our distribution center please visit our shipping information page.

Where do you ship to?

We ship to the continental United States and Canada.

Can I return product?

Yes, you can return items within 90 days of purchasing. There is a 20% restocking fee for all do-it-yourself products. The SealOnce Adhesive is a non-refundable product.

Where are you located?

We are located at 132 Albert St N in St. Paul, Minnesota.

Where are your products made?

All of our systems are made in the USA!

How long have you been in business?

Robert L. Cotten (first generation) filed for his first patent in October 1965 for the original Beaver System.